FAQ
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What is EV Rebel?
EV Rebel is a leading provider of high-performance personal electric vehicles (PEVs) and e-bikes, focused on sustainable, innovative transportation. We serve urban commuters and adventure enthusiasts by offering quality electric mobility solutions that break away from conventional transportation, prioritizing power, performance, and eco-friendliness.
What types of vehicles does EV Rebel offer?
EV Rebel offers a range of personal electric vehicles, including e-bikes, electric motorcycles, and performance electric scooters. Each model is crafted with advanced technology for smooth, powerful, and eco-friendly rides suitable for every rider.
Why choose an EV Rebel vehicle?
Our vehicles are designed for performance, reliability, and sustainability. With powerful motors, extended battery life, and advanced features, EV Rebel products provide a premium riding experience. Our products come with a 1-Year Warranty, free returns within 30 days, and USA-based customer support.
What distinguishes EV Rebel’s models?
Each model is tailored for different riding needs. For example, the Rebel Cruiser offers a comfortable ride up to 21 MPH, while the Renegade Spark is built for high-speed track and street riding, reaching up to 75 MPH. See product pages for specifications.
Are EV Rebel vehicles street-legal?
Yes, our vehicles meet local and federal regulations. We recommend checking with your local DMV for specific compliance.
How long does the battery last per charge?
Battery life varies by model and conditions, with ranges between 40 to 120 miles. Detailed battery information is available on each product page.
Can I replace the battery if needed?
Yes, our batteries are replaceable, and replacement batteries are available for purchase.
Ordering and Payment
How do I place an order?
Visit EVRebel.com, select your preferred model, and follow the checkout steps. You’ll receive an order confirmation email and updates.
What payment options are available?
We accept major credit cards, PayPal, and installment plans. Select your preferred payment method at checkout.
Can I finance my purchase?
Yes, financing options are available. Check for financing at checkout.
Products Information
Where can I find information on sustainability?
Use Case: Sustainability of E-Bikes Versus Driving
Scenario
Alex, a city resident, commutes 10 miles daily to work. Concerned about rising fuel costs and the environmental impact of driving, Alex considers switching to an electric bike (e-bike).
Comparison
- Energy Consumption
- Environmental Impact
- Cost Efficiency
Outcome
By switching to an e-bike:
- Alex reduces CO₂ emissions by over 1,800 kg annually compared to a gasoline car.
- Saves approximately $1,000 yearly in fuel and maintenance costs.
- Gains health benefits from physical activity during assisted pedaling.
E-bikes offer a sustainable, economical, and eco-friendly alternative to driving, ideal for urban commutes.
Can I see your certificates?
At EV Rebel, we are committed to delivering high-quality, safe, and reliable products. All our electric vehicles, including e-bikes and motorcycles, are designed to meet or exceed stringent industry standards, including CE, UL, and cUL certifications. These certifications ensure compliance with global safety, health, and environmental protection regulations, giving our customers peace of mind and confidence in their purchase. With EV Rebel, you’re not just riding the revolution—you’re riding with safety and integrity.
Where are your products made?
EV Rebel partners with the industry's best manufacturers to ensure every e-bike meets our high standards for quality and performance. Our manufacturing partners rigorously quality-control and test each product before shipping to guarantee reliability and safety. Products are shipped directly from overseas facilities to our U.S. warehouse or straight to the customer, ensuring efficient delivery while maintaining exceptional standards every step of the way.
Shipping and Delivery
Does EV Rebel offer free shipping?
Yes, free shipping is included in the price of all of our Ebikes and Scooters. Additional charges may apply for Alaska, Hawaii, and select international locations.
How long does delivery take?
At EV Rebel, we prioritize delivering your e-bike safely and efficiently. Products are shipped 1-3 days after payment is processed, ensuring quality checks and proper packaging. Once shipped, you’ll receive a tracking number to monitor your order every step of the way.
- Products in U.S. Stock: If your e-bike is available in our U.S. warehouse, shipping typically takes 10-15 days.
- Products from Overseas: Due to international regulations for lithium batteries, products shipped from overseas are transported by sea, with delivery typically taking 3-4 weeks.
We appreciate your patience as we ensure safe handling and timely delivery of your e-bike. Get ready to ride the revolution with confidence!
Can I track my order?
Yes, a tracking link will be sent once your order ships. Typically in 1-3 business days
Do you ship internationally?
We offer free international shipping to select countries. Contact customer service for details.
Returns and Warranty
What is EV Rebel’s return policy?
We offer a 30-day return policy for unused and undamaged vehicles. Ensure the item is in original packaging; return shipping may apply.
Is there a warranty on EV Rebel vehicles?
Yes, all vehicles have a one-year warranty covering manufacturer defects, battery, and motor. Contact customer support to initiate a warranty claim.
Do EV Rebel vehicles require special maintenance?
Maintenance is simple. We recommend regular battery checks, tire inspections, and chain lubrication. Refer to the user manual for specifics.
Where can I get support?
Our USA-based customer service is available via phone, email, or live chat for assistance.
Are replacement parts available?
Yes, replacement parts and accessories are available. Contact us via email to request parts.
Safety and Regulations
Is it safe to ride an EV Rebel vehicle in all weather?
While our vehicles handle various conditions, we recommend caution in wet or icy weather.
Do I need a license to ride an EV Rebel motorcycle?
Licensing requirements depend on your model and location. Check local regulations, as some high-power models may require a motorcycle license.
Do EV Rebel vehicles require special maintenance?
Maintenance is simple. We recommend regular battery checks, tire inspections, and chain lubrication. Refer to the user manual for specifics.
Where can I get support?
Our USA-based customer service is available via phone, email, or live chat for assistance.
Are replacement parts available?
Yes, replacement parts and accessories are available. Contact us via email to request parts.